Return and Exchange Policy

At Hope Threads, we strive to ensure your satisfaction with every purchase. If you’re not completely happy, we offer the following return and exchange options:

1. Returns

   • Items must be returned within 14 days of receiving your order.

   • All returns must include the original tags, be unworn, and in their original condition.

   • Refunds will be processed minus the original shipping cost.

2. Exchanges

   • Exchanges must also be initiated within 14 days of receiving your order.

   • Items must include the original tags, be unworn, and in their original condition.

   • Once we receive the item, we’ll process your exchange promptly.

3. Shipping Safety

   • We are not responsible for deliveries made to unsafe or insecure locations. Please ensure the shipping address provided is a safe and secure location to receive your order.

4. Additional Information

   • Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

   • We recommend using a trackable shipping method to ensure your return reaches us safely.

   • Sale or clearance items may be final sale and not eligible for return or exchange (please check the product description for details).

If you have any questions or need assistance with your return or exchange, feel free to contact us at info@hopethreads.shop.  We’re here to help!